Terms & Conditions

By booking a session with Homecoming Therapy, you agree to the following Terms and Conditions.

1. Services Offered

Homecoming Therapy currently provides:

    •    Individual therapy sessions

    •    Couples therapy sessions

Sessions are offered online or in person and are 90 minutes in length.

2. Booking & Payment

    •    Full payment is required at the time of booking to confirm your session.

    •    Sessions are booked via an online booking system.

    •    Your booking is not confirmed until payment is completed.

3. Session Expectations

Clients agree to:

    •    Arrive on time for all scheduled sessions

    •    Engage in therapy with honesty and openness

    •    Respect the duration of sessions (90 minutes)

    •    Understand that therapy is a process and outcomes vary

4. Communication

All communication outside of sessions should be directed to:

Email: hello@homecomingtherapy.co.uk

Messages will typically be responded to within 48 business hours (Mon–Fri).

Please note that phone, text, or social media messages are not monitored for client communication.

5. Emergency Situations

Homecoming Therapy is not an emergency or crisis service.

If you are in immediate distress or danger, please contact your GP, NHS 111, or emergency services by dialling 999.

6. Confidentiality

All therapy sessions are confidential, except where:

    •    There is a risk of harm to you or others

    •    Disclosure is required by law

    •    You provide written consent to share information

Disclaimer:

Therapy is a collaborative process. While every effort will be made to support you, results cannot be guaranteed, and the responsibility for change lies with the client.

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