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Homecoming Therapy is a private therapy service provided by Dr. Kaysha Luces, Clinical Psychologist. This privacy policy outlines how your personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Homecoming Therapy is based in the UK and offers psychological therapy services to adults, both in-person and online.

2. What Personal Data We Collect

We may collect and process the following information:

    •    Full name

    •    Email address

    •    Phone number

    •    Emergency contact details (optional)

    •    Information shared during therapy sessions (emotional, psychological, and health-related)

    •    Payment and billing information (if applicable)

    •    Communication history (e.g., emails, messages)

3. How We Use Your Data

Your data is used solely for the purpose of:

    •    Providing psychological therapy

    •    Scheduling and managing appointments

    •    Communicating with you about sessions or services

    •    Maintaining professional clinical records

    •    Meeting legal and regulatory obligations

4. Legal Basis for Processing Your Data

Under GDPR, we rely on the following legal bases to process your personal data:

    •    Consent – You have given clear permission for your data to be processed

    •    Contract – Data processing is necessary for the delivery of therapy services

    •    Legal obligation – Where data processing is required by law or professional regulation

5. How Your Data Is Stored

Your data is securely stored using password-protected, encrypted systems. Paper documents (if used) are stored in locked files. We take reasonable steps to protect your data from loss, misuse, and unauthorised access.

6. Sharing of Data

Your personal data will not be shared with any third party unless:

    •    You provide explicit written consent

    •    Required by law (e.g., serious risk to self or others)

    •    Needed to process payment securely via third-party platforms such as Stripe or Calendly

7. Data Retention

Client records are retained for at least 7 years after the end of therapy, in accordance with professional and legal standards. For clients under 18, records are kept until they reach 25.

8. Your Rights Under GDPR

You have the right to:

    •    Access the data we hold about you

    •    Correct inaccuracies in your data

    •    Withdraw consent at any time

    •    Request erasure of your data (in some circumstances)

    •    Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact: drkayshaluces@gmail.com

9. Cookies & Website Analytics

At this time, this website does not use cookies or analytics tools. Should this change, a cookie policy and banner will be introduced in compliance with GDPR.

10. Contact

If you have any questions or concerns about this policy or how your data is handled, please contact:

Dr. Kaysha Luces

Email: drkayshaluces@gmail.com